Refund Policy

This Refund Policy applies to paid ShortSaucy subscriptions purchased through Paddle. Paddle acts as the Merchant of Record for these purchases and processes payments, applicable taxes, receipts, and approved refunds.

Refund requests

You may request a refund within 14 calendar days of an initial paid subscription charge or a subscription renewal charge. Send the request to support@shortsaucy.com using the email address associated with your ShortSaucy account and include enough information for us to identify the transaction.

How requests are handled

We review requests fairly and may consider account activity, prior refunds, suspected abuse, and any service issue involved. Approval is not automatic except where required by applicable law. If a refund is approved, Paddle returns the funds to the original payment method. Bank and card processing times may vary.

Cancellations

Canceling a subscription prevents future renewals but does not automatically refund a completed charge. Unless a refund is approved or applicable law requires otherwise, paid access continues through the end of the current billing period.

Plan changes and partial periods

Plan upgrades, downgrades, credits, and prorated amounts are shown during the applicable billing flow. We do not provide partial-period refunds or credits except where expressly shown, approved by us, or required by law.

Exceptions and statutory rights

This policy does not limit any non-waivable consumer rights or refund rights provided by applicable law. Duplicate or erroneous charges should be reported promptly so they can be investigated.

Contact

Refund questions and requests may be sent to support@shortsaucy.com.